je77 Terms and Conditions

These terms and conditions define the relationship between the je77 platform and its users. These terms apply in full to the use of je77's website, mobile application, and any related services.

By accessing the site, opening an account, or using any service, you are considered to have accepted these complete terms and conditions. If you do not agree with any part of these terms, you are requested to stop using this platform.

In this document, "you" or "user" refers to any person registered on or wishing to register on the je77 platform. "We", "je77", or "platform" refers to the organisation operating this service.

Creating a personal account is required to use je77's services. You must provide accurate and complete information at the time of registration. je77 reserves the right to cancel an account if any false or misleading information is found in the details provided.

2.1 Information Required for Registration

To create an account, you will need to provide the following information:

• Full name (as per national identity card)
• Valid mobile number
• Email address (if applicable)
• Date of birth (for age verification)
• Preferred username and password

2.2 One Account Policy

Each individual may hold only one account. If multiple accounts are found under the same person's name, all accounts will be suspended and the balances of those accounts may be forfeited. Attempting to create multiple accounts under the same device, IP address, or identity is considered a violation of the rules.

2.3 Identity Verification (KYC)

je77 reserves the right to verify your identity at any time. For this purpose, a copy of a national identity card, passport, or driving licence may be requested. Withdrawal requests may be held until verification is complete.

The following eligibility conditions must be met to use the je77 platform:

• You must be at least 21 (twenty-one) years of age.
• You must be a legal resident of Bangladesh.
• You must have your own valid mobile number.
• You must be of sound mind and capable of making decisions.
• Operating an account on behalf of or at the direction of another person is not permitted.

je77 is committed to protecting minors. Parents and guardians are requested not to allow their children or family members under the age of 21 to access this platform, and to use parental control software where necessary.

You are responsible for keeping your account secure. je77 will never ask for your password or OTP by email, SMS, or phone.

4.1 Password Protection

• Use a strong password — at least 8 characters, including uppercase and lowercase letters, numbers, and special characters.
• Do not use a password on this account that you have used on any other site.
• Do not share your password with anyone — not even family members or friends.
• Change your password at regular intervals.

4.2 Liability for Unauthorised Access

If your login details fall into the hands of a third party and any loss occurs as a result, je77 will not be liable for that loss. However, if you report unauthorised access promptly, we will take the necessary steps. Contact us immediately if you notice any suspicious activity.

je77 uses SSL encryption technology to keep user data secure. To learn more about how we store and use your personal information, please read our Privacy Policy.

je77 supports transactions through Bangladesh's popular payment methods.

5.1 Accepted Payment Methods

The following methods can be used for deposits and withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).

5.2 Minimum Amounts

• Minimum deposit: ৳100 (per method)
• Minimum withdrawal: ৳800

5.3 Withdrawal Processing

Approved withdrawals are generally completed within 30 minutes to 3 hours. However, withdrawals may be temporarily delayed until identity verification is complete, or if a particular account is under review.

5.4 Transaction Validity

Transactions must be made using only a payment account registered in your own name. Transactions made using a third party's wallet or bank account will be cancelled and the associated account may be subject to investigation.

je77 offers various bonus deals to its members. These bonuses are provided under specific conditions, and if those conditions are not properly met, the bonus may be cancelled.

6.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will earn a ৳1,200 bonus, bringing the total balance to ৳2,200. The wagering requirement for this bonus is 10 times the bonus amount — meaning before withdrawing any winnings from the bonus, bets worth ৳1,200 × 10 = ৳12,000 must be placed.

6.2 Bonus Usage Rules

• The bonus amount cannot be withdrawn directly — it can only be withdrawn after the wagering requirement has been met.
• The welcome bonus applies only once per account.
• If the wagering requirement is not met within the set time after receiving the bonus, the bonus will be cancelled.
• Bonus funds cannot be transferred to another account.

6.3 VIP Weekly Cashback

je77's VIP programme has three tiers — Bronze, Silver, and Gold. Each tier offers cashback on weekly net losses: up to 0.5% for Bronze, 1.0% for Silver, and 1.5% for Gold. For example, if a Silver member's net loss in a given week is ৳20,000, they will receive up to ৳200 cashback.

To learn more about the je77 VIP programme and understand the membership benefits, visit our FAQ section.

je77 offers various gaming services including slots, live casino, cricket betting, football, and more. Some general rules apply to each category.

7.1 Game Decisions

The outcome of all games is determined by Random Number Generator (RNG) technology or through a live dealer. If a game is interrupted due to a technical fault, the bet for that round will be cancelled and the amount refunded.

7.2 Betting Conditions

• The minimum and maximum bet amounts for each game will be displayed in the game's own interface.
• Once a bet is confirmed, it cannot be changed or cancelled.
• je77 reserves the right to change odds in sports betting.
• Bets placed by exploiting a technical fault will not be considered valid.

7.3 Sports Betting

When betting on cricket, football, and other sporting events, the official result of the match will be considered final. If a match is cancelled or incomplete, bets are generally cancelled and the original stake is returned, though specific rules for particular markets and games may apply.

The following activities are strictly prohibited on the je77 platform. Involvement in these activities will result in immediate account closure and all balances may be forfeited:

• Using the platform for money laundering or any form of financial fraud.
• Playing games through automated bots, scripts, or artificial processes.
• Abusing the bonus system to gain benefits from multiple accounts.
• Taking unfair advantage of game errors or technical issues.
• Attempting to hack or gain unauthorised access to another user's account.
• Spreading information that is damaging to the platform's reputation or misleading.
• Making transactions using third-party payment methods.
• Presenting yourself as an official or representative of je77.

If suspicious activity is detected, je77 reserves the right to temporarily suspend the account until the investigation is complete.

9.1 Closure by je77

If a rule violation is proven, je77 may suspend or permanently close any account without prior notice. In such cases, the balance of the account in question will be subject to review, and a decision will be made regarding the return of any legitimate funds.

9.2 Closure by the User

You may request to close your account at any time. Contact customer support to do so. The opportunity to complete any pending withdrawals will be given before the account is closed.

9.3 Inactive Accounts

For accounts that have been inactive for an extended period, je77 will notify the relevant user in accordance with its set policy. Once the specified period of inactivity has passed, the account may be suspended.

je77 places the highest importance on protecting users' personal data. Information provided at registration and afterwards will be used only for service delivery, identity verification, and meeting legal obligations.

Full details on sharing information with third parties, your rights over your data, and the cookie policy are available on our Privacy Policy page. This document is considered part of these terms and conditions.

Information may be provided in response to a valid request from law enforcement agencies or a court order.

je77 believes that gaming is a form of entertainment, and we are committed to ensuring it does not have a negative impact on anyone's life.

11.1 Self-Control Tools

Users can set deposit limits, session time limits, or a temporary break (Self-Exclusion) directly from their account. There is no restriction on using these features.

11.2 Support & Resources

If you feel that gaming is getting out of your control, contact our support team via 24/7 live chat or email. We will direct you to the right assistance.

To learn more about responsible gaming and the tools available to review your playing habits, please read our Responsible Gaming page.

12.1 Right to Modify Terms

je77 reserves the right to modify these terms and conditions, in part or in full, at any time. In the case of significant changes, registered users will be notified via email or SMS.

Continued use of the platform after any changes will be considered as your acceptance of the new terms. We therefore recommend visiting this page regularly.

12.2 Limitation of Liability

je77 is not directly liable for any errors or disruptions related to third-party services (payment gateways, game providers). However, we will provide assistance to the best of our ability in such situations.

12.3 Contact

If you have any questions or complaints regarding these terms, please contact us via our 24/7 live chat service or email. Our support team is ready to assist in both Bengali and English.

For general information about je77, who we are and what we aim to do, visit our About Us page.

12.4 Dispute Resolution

For any dispute, an attempt must first be made to resolve it with je77's customer service team. If a direct resolution is not reached, mediation will be pursued by mutual agreement.