For ages 21+

je77 Responsible Gaming

Betting is entertainment — play responsibly and keep yourself and your family safe. je77 gives you the tools and support to stay in control.

For ages 21 and above only

Why it matters to bet in moderation

Betting and casino games are primarily a form of entertainment — an extra bit of excitement during a cricket match, or some fun between slot spins. But when the playing gets out of control, it can have a serious impact on family, finances, and mental health. je77 takes this very seriously.

Before playing on our platform, you should read the Terms and Conditions carefully — they set out the rules for managing your account and self-exclusion in detail. je77 has a clear expectation of every user: from age verification to setting limits, building responsible behaviour as a culture is our commitment.

Remember, every bet carries the risk of losing. Placing more bets in the hope of recovering lost money is called "chasing losses" — it is a clear sign of a problem. Set a weekly or monthly budget for yourself and stay within that limit. je77's self-limit tools make this easier.

Remember: Betting is entertainment, not a source of income. In the long run, the house edge always applies in casino and betting. Never bet with borrowed money or by dipping into your savings.

je77's Self-Control Tools

je77 provides several effective tools to help you stay in control of your play. Using them is the best way to keep yourself safe.

Deposit Limit

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, je77 will not allow further deposits.

Session Limit

Session Time Limit

Decide in advance how long you will stay on the platform at a stretch. Once the set time is up, you will be automatically logged out.

Loss Limit

Set a Loss Limit

If you lose more than a set amount, your account will automatically lock — the best way to keep losses in check.

Break

Cooling-Off Period

Want to take a break for a while? Temporarily close your account for anywhere from 24 hours to 30 days.

Self-Exclusion

Self-Exclusion

If you feel your playing is getting out of control, request a permanent or long-term account closure.

Reality Check

Reality Check Reminder

A message will appear at set intervals — reminding you how long you have been playing and how much you have lost.

To activate these tools, contact je77's 24/7 live chat. Our support team can assist in both Bengali and English.

Warning Signs of a Problem

Are any of the following happening in your life? These may be early signs of problem gambling. Be honest with yourself.

  • Repeatedly increasing your bets to recover lost money ("chasing losses")
  • Unable to focus on other tasks because you keep thinking about betting
  • Lying to or hiding your betting from family or friends
  • Continuing to bet even when you do not have enough money for bills, food, or other necessities
  • Betting with borrowed money or by drawing on your savings
  • Wanting to stop but unable to — failing repeatedly
  • Feeling restless, irritable, or in a bad mood when not betting
  • Losing focus at work or studies, or experiencing strain in relationships
If two or more of the above signs apply to your life, do not delay — seek help. This is not a weakness — it is a courageous step.

Check Yourself

The questions below will help you honestly assess your betting habits. Think about the past three months when answering.

1 Are you able to decide for yourself how much time and money you spend on betting?
2 Have you ever bet beyond your monthly budget?
3 Are you spending less time with family or close ones to bet more?
4 Have you tried to stay away from betting but failed?
5 Do you turn to betting to escape stress or low mood?
6 Has anyone ever expressed concern about your betting habits?
If you answered "yes" to three or more questions, contact je77's live chat or speak with a professional counsellor.

Where to Get Support

Asking for help is a sign of strength. je77 is ready to support you — whether directly, through a family member, or through a professional counsellor.

je77 Live Chat

Chat in Bengali via 24/7 live chat. Share concerns about self-exclusion, setting limits, or anything else — our team will assist with full confidentiality.

Email Support

Prefer to write? Send us an email. The team responds in both Bengali and English.

[email protected]

Family and Trusted People

Talk openly with people close to you. Family members or friends can help you stick to your limits.

Professional Counsellor

Mental health specialists and behavioural counsellors are well equipped to treat problem gambling. Contact your local hospital or mental health centre.

Support Groups

A number of organisations in Bangladesh work on gambling addiction recovery. Visit a local mental health centre to find the right group.

je77's Commitment

je77 believes that creating a safe and responsible betting environment is not just a legal obligation — it is an ethical duty to our users. We want to build a platform where entertainment and safety go hand in hand.

Under our Privacy Policy, your personal information and betting history are kept under strict security. Your account information is never shared with third parties without proper cause.

  • All users' ages are verified — the 21+ requirement is strictly enforced
  • Self-exclusion requests are processed within 24 hours
  • If unusual betting patterns are detected, the support team reaches out first
  • Accounts can be temporarily suspended if signs of problem betting are observed
  • Bengali-language support is available 24/7 via live chat and email
  • A clear record of betting history and transactions is always visible in the account

Protection of Minors

je77 states clearly: this platform is strictly for those aged 21 and above. Minors opening accounts and playing betting or casino games is completely prohibited.

If there are teenagers or children in your household, make sure they cannot access your account. Keep your password private and do not leave your device logged in unattended. Use parental control software on your device.

If you suspect that a minor has been using an account, notify je77 support immediately. To learn more about us, read the About Us page — it explains our values and the scope of our services.

  • Never share your account password with anyone else
  • If you log in from a public device or shared computer, log out when your session ends
  • It is best not to save your password in the browser — especially on a device used by everyone in the family
  • If there are teenagers or young children at home, keep betting apps and sites locked

Responsible Gaming FAQ

To self-exclude, contact je77 directly via live chat or email. Let us know how long you want to exclude for — both short-term (30 days to 6 months) and long-term (more than 6 months) options are available. While self-exclusion is active, you will not be able to access your account.

The most important signs are — you want to stop betting but cannot, you are placing more bets to recover money you have lost, or betting is causing strain in your family life or finances. You can also use the questions in the "Check Yourself" section on this page to assess your situation. If you have any doubt, it is better to seek help.

Lowering a limit takes effect immediately. However, increasing a limit involves a waiting period — this helps prevent impulsive decisions in the moment. Contact je77 support for more details.

Your account balance remains safe while self-exclusion is active. You will be able to withdraw after the self-exclusion period ends. For details on the withdrawal process, please contact support. You can find answers to more general withdrawal questions on the FAQ page.

Contact je77's 24/7 live chat or email right away. As the account holder, you can request immediate limits or account suspension. To prevent this situation in the future, change your password and use a lock on your device.

No. In the long run, the "house edge" always applies in casino and betting — meaning the platform comes out ahead on average. Large wins are possible occasionally, but they are not regular. Think of betting as entertainment spending — never as an income plan.